Terms of service
Norrag Terms of Service
Welcome to Norrag. By accessing our website or purchasing a product from us, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.
General Information
This website is operated by Norrag. Throughout the site, the terms “we”, “us” and “our” refer to Norrag.
By visiting our site or purchasing something from us, you engage in our 'service' and agree to be bound by these terms, including any additional policies referenced here or available by hyperlink.
Online Store Terms
You must be at least 18 years old to use this site.
You agree not to use our products for any unlawful purpose.
We reserve the right to refuse service to anyone, at any time, for any reason.
Product Information
We take care to ensure that all details, descriptions and prices of our products are accurate. However, slight variations in colour or texture may occur due to natural materials and lighting.
Orders and Payments
All prices are shown in GBP (£) and include VAT where applicable.
Payment must be made in full at the time of ordering.
Once an order is placed, you’ll receive a confirmation email. We reserve the right to cancel an order if a product is unavailable or if pricing errors occur.
Shipping
We aim to dispatch all orders promptly. Shipping times may vary based on your location and the delivery service. Any estimated delivery times are provided as guidance only.
Returns and Refunds
Please refer to our Return and Refund Policy for full details on returns, exchanges and refunds.
Intellectual Property
All content on this site, including text, images, product designs and logos is the property of Norrag and may not be reproduced or used without written permission.
Limitation of Liability
We are not liable for any indirect, incidental or consequential damages arising from your use of our site or products. Our total liability shall not exceed the amount you paid for your order.
Governing Law
These terms are governed by and interpreted according to the laws of England and Wales.
Contact Information
Questions about our Terms of Service can be sent to hello@thenorrag.com